How the car donation process works
Start with the 2-minute form or a call
To begin, fill out the quick Wheels to Worth online donation form or call Heritage for the Blind directly. You’ll share basic details: your name, Phoenix Metro pickup address, vehicle year, make, model, mileage if known, general condition, and whether you have the title. You do not need to know the vehicle’s exact value, and the car does not have to be running. This first step is simply to confirm the donation details and get your request into the pickup system so a coordinator can contact you.
A coordinator calls back to schedule free pickup
After your form or call is received, a pickup coordinator typically calls back within 1–2 business hours. They will confirm your vehicle information, answer questions, and schedule a free tow at a time that works for you. Pickup is available across Phoenix Metro, including neighborhoods and suburbs such as Arcadia, Ahwatukee, Maryvale, North Phoenix, Avondale, Gilbert, Surprise, Goodyear, and Paradise Valley. There is no towing bill, no processing fee, and no hidden cost to donate your vehicle through Wheels to Worth.
The tow truck comes to your Phoenix Metro location
In most metro areas, a licensed tow truck can arrive the same day or the next business day, depending on availability and your schedule. The driver can usually pick up from your home, apartment, office, repair shop, storage lot, or driveway. Please remove personal items, take off your license plate if Arizona requirements apply to your situation, and have the title ready. At pickup, you sign the title over as instructed, hand over the keys if you have them, and the driver loads the vehicle.
Your vehicle is sent to auction or a parts reseller
Once the vehicle is picked up, it is transported to the appropriate sale channel. Many donated cars, trucks, vans, SUVs, motorcycles, and RVs are offered through auction, while some non-running or heavily damaged vehicles may go to a parts reseller. This step helps determine the final sale amount used for tax documentation. You do not have to manage listings, meet buyers, negotiate, arrange hauling, or handle paperwork after pickup. Wheels to Worth and Heritage for the Blind keep the process moving for you.
Sale proceeds support Heritage for the Blind
After the vehicle sells, the proceeds go to Heritage for the Blind, a 501(c)(3) nonprofit organization, EIN 58-2164446. Heritage for the Blind uses charitable support to fund services for people who are blind or visually impaired. The donation process is designed to turn an unwanted vehicle in Phoenix Metro into mission support without asking you to repair, advertise, or sell it yourself. If you are also looking for benefit resources, Heritage connects people with programs such as SSI, LIHEAP, Medicare Extra Help, and Section 8 through nhftb.org/finder.
Your tax receipt is mailed after the vehicle sells
The full donation process typically takes about 2–6 weeks from initial contact to final tax documentation, largely depending on pickup timing and how quickly the vehicle sells. After the sale is completed, your receipt is mailed to you. For vehicles that sell for more than $500, you receive IRS Form 1098-C. For vehicles that sell for $500 or less, you receive a written acknowledgment. Keep the receipt with your tax records and speak with a tax professional about how vehicle donation rules apply to your situation.
Key facts about car donation
Pickup is free at every step, with no towing bill or processing fee charged to the donor.
Most Phoenix Metro pickups can be scheduled same-day or next business day, based on local availability.
You sign the title over at pickup, following the coordinator’s instructions for your vehicle.
Vehicles over $500 receive IRS Form 1098-C after sale; $500 or under receive written acknowledgment.
The typical timeline from first contact to mailed tax receipt is about 2–6 weeks.
Heritage for the Blind is a 501(c)(3) nonprofit charity, EIN 58-2164446.